No confusing project jargon. Clear steps, clear timelines, and fast communication from start to finish.
Four steps. Every project follows the same structure. You always know where things are up to.
We learn your business before we write a single line of code.
A proper project starts with understanding — not assumptions. We run a structured discovery session to get clear on your services, your ideal clients, your local market, and what you actually need the website to do.
What you provide
What we deliver
Structure before design. Always.
We map out exactly what goes on each page before any visual design begins. Good UX is invisible — visitors just understand what you do and how to enquire without having to think. That outcome doesn't happen by accident.
What you provide
What we deliver
Custom code. No drag-and-drop shortcuts.
We build your site from scratch — hand-coded for speed, SEO, and reliability. Once a working version is ready, you review it and give feedback. We refine until it's right, then launch. We don't push a site live that we're not proud of.
What you provide
What we deliver
A website is not a one-time project. It's an ongoing asset.
After launch, we keep your site fast, secure, and up to date. Your care plan covers hosting, security patches, backups, and uptime monitoring. Growth clients get a monthly edit allowance. Need more? Change packs are clearly priced and scoped before we start.
What you provide
What we deliver
Timelines depend on your tier and how quickly you can turn around feedback. Fast feedback = fast project. These are realistic estimates, not promises.
The biggest delays in any project are waiting on client content. Having copy, images, and feedback ready is the fastest thing you can do to speed things up.
Five things that make a real difference to how a project goes.
Have a clear idea of what you do and who your best clients are. You don't need to know how to explain it perfectly — that's our job — but knowing helps.
Gather any existing brand assets: logo, colour scheme, fonts, photos. Even a basic folder helps us move fast.
Think about 2–3 websites you like the look of (anywhere, not just your industry). It shortcuts the design conversation.
Know your service area — suburbs, cities, regions. Local SEO only works if we know where to target.
Be ready to give feedback within a few days of receiving drafts. Projects move faster when communication is fast.
The first conversation is free and low-pressure. Tell us about your business and we'll tell you if we're the right fit.
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